Helen Brown Group

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Is There One News Alert to Rule Them All?

Are you the person on your team who sets up news alerts? If so, this week’s article by Angie Herrington is just for you. Angie has spent more time than she can count becoming an expert on news alerts, and in today’s article she shares all of her top tips and tricks with you. ~Helen

Senior Consultant Angie Herrington

Researchers have relied on news alerts for decades to help us avoid missing something potentially transformational for our organization. The problem is there isn’t one perfect resource to catch everything. Sophisticated algorithms are gamed to skew or create biased results. Most products are now curated for digital marketing professionals and focused on tracking brands, social media mentions, and analytical trends. This is great for marketing or public relations purposes but not so wonderful for what the traditional researcher needs.

I provide daily updates on board members for one of my clients. Fortunately, this is a top priority because it’s more time consuming than any other group I’ve tracked in the past 20 years. The board of directors is made up of 50 high profile executives ranging from chairs or board members of public companies, distinguished academics, public policy experts, and other daily newsmakers. In addition to the usual updates on employment or philanthropy, I look for public statements, interviews, awards, honors, published papers, op-eds, conference attendance, or speaking engagements.

I know that many of us spend time doing this, so I thought you might like a peek into how I do it. [Read more…]

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Alert and Prepared

Not long ago, a client confided to me that she was worried that her major gifts team was missing information about their top prospects. She fretted about a recent instance where information had come to light – six months too late – about a dear donor/volunteer that had sold their company to another for a significant amount of money.

Which, from a fundraising standpoint, we all know isn’t great. You’d rather know about these things in real time, or at the very least within the month.

What was worse was that the client felt like they’d missed the opportunity to celebrate with the donor. Selling their company was an event that the donor had mentioned with delight and anticipation – a new chapter was opening in their life. My client felt like the fundraising team had unwittingly blown it. Congratulating the donor half a year later felt lame and tainted with opportunism, which wasn’t the message they wanted to give. [Read more…]

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Broadening your alert horizon

By Lizard Fine Art (Own work) [CC BY-SA 4.0 (https://creativecommons.org/licenses/by-sa/4.0)], via Wikimedia Commons

There’s such a great sense of accomplishment that comes with finishing a prospect research profile. You can dot the i’s, cross the t’s, hit ‘save’ and move onto the next assignment.

But if you think about it, that moment is really the starting line. What happens after that?

Well, an opportunity for us to have a conversation with the front line fundraiser assigned to that prospective donor, to begin with.

  • Did the profile answer all of your questions?
  • Is there any further work to be done?
  • What questions remain unanswered in the work that the fundraiser can discover on their next visit?

And most importantly, this signals the beginning – or deepening – of the relationship between your organization and the donor. The gift. Stewardship. Continuing engagement. [Read more…]

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